Industrial, medical, commercial and scientific counting and weighing scales and solutions: Quality Assurance Summary:

The following is extracted from our Quality Manual:

It is the policy of Autoscales to provide its customers with products which fulfill their specified requirements and are fit for their intended purpose.

Our aim is to be fully competative in terms of price and delivery, and superior in terms of quality when compared with other manufacturers and maintainers of weighing machines.

The following principles must be applied throughout the Company:

1. Full commitment of all management to this 'Quality Policy', allied to an active involvement in quality improvements.
2. The understanding of all employees of the long term importance of achieving customer satisfaction by providing a consistantly high quality of product.
3. A Company-wide 'Quality Assurance System' is in operation designed to comply with the requirements of BS EN ISO 9001:2000 for which has been obtained, certificate number FM. 11336.

The Quality Manual defines the 'Quality Assurance System' and provide details of the organization and procedure employed. It is an authoratative document to be used in 'Assesment Audit of the Company System'.

Quality Assurance Department:

The role of the Quality Assurance Department is to act independently co-ordinating activities affecting 'Quality Systems' within the company and indicate the monitoring, investigating, advising and specifying of requirements for :

1. Evaluation of potential products.
2. Determination of handling and storage requirements.
3. Monitoring of product performance in the field.
4. Investigation of deficiencies and invitation of corrective action.
5. Promotion of quality awareness throughout the company.
6. Development of 'Documentation and Operating Procedures'.
7. Audit and review systems.

ISO 9001:2000 has become the most important stamp of quality approval in industry with many customers and suppliers asking for this all important approval on their equipment.